Privacy Policy

At Scented Souk, we deeply value your privacy and are dedicated to keeping your personal information safe. This Privacy Policy outlines how we collect, use, and protect your data to ensure a secure and seamless experience with us.

Information Collection

We may collect the following information when you interact with our website:

  1. Personal Details: Name, email, phone number, and address.

  2. Order History: Your purchase details and transaction records.

  3. Payment Information: Handled securely through Shopify Payments.

  4. Browser & Device Data: Cookies, IP address, and device information to improve your experience.

How We Use Your Information

We use your information to:

  1. Process Your Orders: Ensuring timely delivery of your favorite fragrances.

  2. Communicate with You: Updates via email, phone, or mail.

  3. Enhance Your Experience: Improve our website and customer service.

  4. Legal Compliance: To meet legal and regulatory requirements.

Information Sharing

We only share your information with trusted partners to provide you with the best service:

  1. Shopify: Our secure e-commerce platform.

  2. Payment Processors: For smooth, secure transactions.

  3. Shipping Providers: To deliver your orders safely and promptly.

  4. Marketing Services: For newsletters and special offers (if you’ve subscribed).

Data Security Measures

We take data protection seriously and implement:

  1. SSL Encryption: Securing your data during transmission.

  2. Secure Password Storage: Keeping your account protected.

  3. Regular Security Updates: Ensuring our systems remain secure.

Your Rights

You have the right to:

  1. Access & Correct Your Data: Update your personal information anytime.

  2. Unsubscribe: Opt out of our newsletters or marketing emails.

  3. Request Data Deletion: Contact us if you wish to delete your data.

Contact Us

For any privacy-related questions or concerns, reach out to us:

Your trust means everything to us. At Scented Souk, your privacy is always protected.