Terms & Conditions

Welcome to Scented Souk, where every scent tells a story. By accessing and using our website, you agree to these terms and conditions. Please read them carefully, as they govern your relationship with us and your shopping experience.

Ordering with Us

  1. Accuracy: Ensure that all details provided at checkout are correct to avoid delivery delays.

  2. Order Cutoff Time: Same-day delivery in Karachi applies to orders placed before 1:00 PM.

Shipping Policy

  • We aim to deliver your products as quickly as possible, ensuring they arrive in perfect condition.

  • Delivery times may vary depending on your location and order volume.

Returns & Exchanges

Our Return & Exchange Policy applies to damaged or incorrect items. Please review the policy here. Requests must be made within 5 days of receiving your order.

Payment Terms

  • All payments are processed securely through Shopify Payments and other trusted providers.

  • Prices listed on our website are final, inclusive of applicable taxes unless stated otherwise.

Your Privacy Matters

By using our website, you agree to the terms outlined in our Privacy Policy, which explains how we collect and use your data.

Prohibited Activities

When shopping with Scented Souk, please refrain from:

  1. Misusing the website or its content (e.g., hacking or copying content).

  2. Providing false information during checkout.

  3. Reselling products without prior consent.

Liability Disclaimer

While we strive for perfection, Scented Souk is not responsible for:

  • Delays caused by unforeseen circumstances (e.g., natural disasters, strikes).

  • Issues arising from third-party shipping providers.

Contact Us

Got questions? We’re here to help! Reach out to us:

Thank you for choosing Scented Souk, where unforgettable scents meet unparalleled service.